SMBs and Credentials — Fixing Friction Before It Fails You
8:20
Drawing on exclusive findings from the 2025 Global Digital Shopping Index, this episode spotlights the unique challenges and opportunities small and medium-sized businesses (SMBs) face in today’s retail landscape.
Related Videos
In PYMNTS ON AIR
-
Play video Retail Media as the New Growth Engine: How CVS Is Merging Data, Loyalty and the In-Store Experience
Retail Media as the New Growth Engine: How CVS Is Merging Data, Loyalty and the In-Store Experience
Parbinder “Parbs” Dhariwal, Vice President and General Manager of CVS Media Exchange (CMX), and Karen Webster will discuss how CVS is redefining what retail media can be.
27:59
-
Play video Inside Whatnot: Why Live Shopping Works — And What It Means for eCommerce
Inside Whatnot: Why Live Shopping Works — And What It Means for eCommerce
In this episode of The SKU, Armand Wilson, VP of Categories and Expansions at Whatnot, joins PYMNTS CEO Karen Webster to explore how Whatnot blends entertainment, community and commerce to create a new kind of shopping experience.
24:53
-
Play video The SMB Fast Lane: Big Credit Needs, Bigger Growth
The SMB Fast Lane: Big Credit Needs, Bigger Growth
PYMNTS and i2c explore how SMBs are changing the credit game and what issuers must do to stay ahead in 2026 and beyond.
30:40
-
Play video From Scroll to Store: How Ulta Beauty Is Connecting Commerce, Content and Community
From Scroll to Store: How Ulta Beauty Is Connecting Commerce, Content and Community
Josh Friedman, SVP of Ecommerce and Digital at Ulta Beauty, joins PYMNTS CEO Karen Webster to discuss how the beauty retailer is building a seamless, data-driven ecosystem that keeps pace with fast-moving trends and consumer expectations.
19:00
-
Play video Will AI Level the Playing Field for the Fortune 5 Million?
Will AI Level the Playing Field for the Fortune 5 Million?
PYMNTS CEO Karen Webster and BILL CEO René Lacerte explore how AI is giving the Fortune 5 Million the capabilities that were once available only to large enterprises.
37:44
-
Play video Navigating Global Payments in Uncertain Times: How SMBs Can Go Faster, Safer and Smarter
Navigating Global Payments in Uncertain Times: How SMBs Can Go Faster, Safer and Smarter
This roundtable explores how SMBs can accelerate international transactions, safeguard funds and expand into new markets.
32:22